The decision this page helps clarify
Readiness is useful when the question is not whether AI is possible, but whether the organisation can support it responsibly.
01
The condition to test
A team can be enthusiastic about AI while ownership, information, workflow clarity and exception handling remain too weak for dependable use.
- The use case is attractive but the owner is unclear.
- The workflow changes at every handoff or exception.
- Information is difficult to access, trust or trace.
- A proposed agent would need more authority than the organisation can safely define.
02
What readiness examines
The review considers the organisation and the work together before autonomy is expanded.
- Decision rights, ownership and human oversight.
- Workflow repeatability, inputs, exceptions and escalation.
- Information quality, access, provenance and security.
- Measurement, implementation constraints and suspension conditions.
03
What the organisation can decide
The result is a clearer view of what is ready, what is fragile and what must change before an AI or agentic initiative scales.
- Proceed with a bounded capability.
- Strengthen the operating conditions first.
- Keep the work assisted or manual until the risk is understood.
